Municipal Metro Enquiry Offices

When are the municipal offices open?

All municipal enquiry offices are open from Monday to Friday from 8.30am to 3.30pm. To make it even easier to pay your account, Munifin Payment offices are open for extended hrs during Peak periods monthly.



BCMM customers

All accounts are due on the 15th of each month. For peak days before this due date, the enquiry offices in the Munifin Centre are open from 7.30am to 4.30pm, Monday to Friday. These extended hours do not apply to other municipal enquiry offices.



Where is my nearest municipal enquiry office?

Buffalo City Municipality has offices all around the area where you can pay your account or make general queries. Check this list to find the office closest to you.



Beacon Bay


Contact Name Contact Details
Civic Centre, Sherwood Drive Telephone: (043) 705-9625/6


Berlin


Contact Name Contact Details
Berlin Town Hall, Legion Street Telephone: (043) 685-2400


Bhisho


Contact Name Contact Details
Lennox Sebe Drive Telephone: (040) 639-2061


Dimbaza


Contact Name Contact Details
Erf 2860 Telephone: (040) 656-2002


Dimbaza


Contact Name Contact Details
Erf 2860 Telephone: (040) 656-2002


Duncan Village


Contact Name Contact Details
Gompo Town branch office, 1 Mteto Street Telephone: (043) 705-9373


East London


Contact Name Contact Details
Munifin Centre, cnr Oxford and Telephone: (043) 705-3015 (Call center for all finance enquiry calls),
Caxton Streets (043) 705-9111 (Switchboard)


Gonubie


Contact Name Contact Details
81 Main Road Telephone: (043) 705-9712/03


Ilitha


Contact Name Contact Details
Ilitha Municipal Office, Erf 212 Telephone: (040) 647-0087


King Williams Town


Contact Name Contact Details
Civic Centre, Ayliff Street Telephone: (043) 642-3450


Mdantsane


Contact Name Contact Details
Zone 1 Rent Office Telephone: (043) 760-0138
Zone 2 Rent Office Telephone: (043) 705-9828
Zone 6 Rent Office Telephone: (043) 705-9830
Zone 7 Rent Office Telephone: (043) 705-9831
Zone 11 Rent Office Telephone: (043) 762-1836
Zone 13 Rent Office Telephone: (043) 763-1105
Zone 17 Rent Office Telephone: (043) 763-1228


Phakamisa


Contact Name Contact Details
Phakamisa Municipal Office, Erf 3977 Telephone: (040) 654-1974


Zwelitsha


Contact Name Contact Details
Erf 3307 Telephone: (040) 654-1361

Customer Care

Report your queries

Call Centre

086 11 3017
Fax: (043) 722 0660

Potholes:

(043) 705 9220
(043) 705 9243
(043) 705 2048
086 111 3017


Street Lights

(043) 722 6407


Grass Cutting

(043) 705 9384/9391

Refuse

(043) 721 1969/1983

Izinyoka

(043) 705 9213/9120


Water

(043) 705 9234/9235

Electricity

(043) 763 8656
(043) 708 5678