The Directorate of Municipal Services is responsible for the rendering of services in Horticulture, Vegetation Control, Arboriculture, Cemeteries and Crematorium, Sports fields; Swimming Pools; Marine Services; Resorts and the Zoo and provide for the education, conservation, sport and recreation needs of the community.

It also provides provide general lending, reference, copy and study facilities at it’s libraries and the use of Halls. It also renders services such as refuse removal, street sweeping, waste minimization and operates the landfill/waste sites as well as the garden transfer stations. It also has an overarching strategic responsibility for the protection and management of the natural environment in Buffalo City.